We have a 24-hour notice refund policy. You will receive a full refund if we have been notified within a 24-hour period. We cannot issue refunds for unused paid time if equipment is returned earlier than reserved.
The average time to complete the round-trip (22mi/34km) trail at a leisurely pace is between 2-4 hours. The majority of parties tend to complete the trail within 3 hours. This is accounting for rest stops, pictures, water, brakes, etc.
We offer high-end Burley trailers which can be attached to the back of any bike (including Electric bikes) and they have a capacity to carry up to two kids (2-6yrs old), as well as trunk space for storage in the back (200lbs limit).
Being the best bicycle rental shop in the state of Alaska also means that we are super busy, especially in the summer months (May-September), and even though we have a huge selection of bikes and e-bikes (electric bicycles) with almost 200 bicycles to choose from we cannot guarantee will have bicycles available. Therefore, it’s best to place a reservation to ensure we have what you and your family need. which means that throughout our summer season, we tend to get really busy and cannot guarantee we will have bicycles available. Therefore, it’s best to place a reservation to ensure we have what you and your family need.
Yes, during our summer season (May-September) we have an after-hours self-check-out system in place which requires prior approval/arrangement by an associate before departing.
